We're working with a leading international law firm that is investing heavily in the future of legal service delivery and is looking to appoint a Legal Operations Business Partner to join the team on a 12-month fixed-term contract in London. This is an opportunity to play a key role in shaping how legal services are delivered, combining process improvement, legal project management, technology and AI to drive better outcomes for both lawyers and clients.
This is far more than a traditional operations role. You'll work closely with senior stakeholders across the business, helping to identify opportunities for change, design innovative solutions and lead initiatives that improve efficiency, profitability and client experience. You'll have the chance to influence strategy, embed new ways of working and support the adoption of emerging technologies that are transforming the legal sector.
What You'll Be Doing
- Driving legal operations and transformation initiatives across a practice group
- Leading legal project management and matter delivery improvements
- Identifying opportunities to enhance service delivery through process, technology, data and AI
- Facilitating workshops and collaborating with senior lawyers and business stakeholders
- Supporting the implementation and adoption of new tools, processes and ways of working
- Producing meaningful insights through data and financial analysis
- Delivering training and helping teams embrace new technologies and approaches
- Demonstrating the impact and value delivered through operational improvement initiatives
About You
We're looking to speak with individuals who have built their careers within Legal Operations, Legal Project Management, Legal Transformation, Legal Technology, Practice Innovation or similar functions within a law firm or professional services environment.
You'll ideally be able to demonstrate:
- Experience delivering business change or transformation programmes
- Strong stakeholder engagement skills, including influencing senior decision-makers
- A track record of process improvement and operational excellence
- Experience managing complex projects from inception through to delivery
- Strong commercial awareness and analytical capability
- An understanding of legal technology, AI and their application within professional services
- The ability to turn strategic objectives into practical, measurable outcomes
Why Apply?
This is a genuinely exciting opportunity to join a forward-thinking law firm at a time of significant investment in legal operations, innovation and AI. You'll gain exposure to senior leadership, work on high-impact initiatives and help shape the future of legal service delivery within a highly regarded international business.